We are here to help! It’s important to us that your trip to Palace Shopping is hassle free, so we provide a range of services to help.

PALACE EXCHANGE

Opening Hours

Normal Centre Hours
Mon – Sat (excl Thurs) 9am – 5.30pm
Thursday 9am – 7pm
Sunday 10am – 5pm
Bank Holiday 9am – 5.30pm

Contact Us

Centre Manager
Palace Exchange Shopping Centre
25 Hatton Walk
Enfield EN2 6BP

To speak to a member of the team call 0208 362 1934 or email us here.

Toilets & Baby change

You can find our toilets on the Ground Level next door to the entrance to TKMaxx. Disabled toilets are on Level 1 next to the lifts, using the Radar key system.

Car Parking

Click here for information about parking at Palace Exchange

Cash Machines

You will find cash machines at Natwest, opposite Caffè Nero.

Free WiFi

To connect to WiFi, select _PalaceExchange and click connect.

Disabled Access

All store entrances in Palace Exchange can be found on the ground floor. This can be accessed from the car park via the lifts. Individual stores that have upper levels also have lift access.

Shopmobility

Enfield Town provides Shopmobility at two locations with access to manual and powered wheelchairs and powered mobility scooters.

Enfield Town (Monday to Friday, 9am – 5pm)

Civic Centre Silver Street Enfield EN1 3XA

Edmonton Green (Tuesday to Saturday, 9:30am – 5pm)

4 Monmouth Road, at the rear of Edmonton Baptist Church Edmonton N9 0LS

Contact them on 020 8379 1193 to make an appointment or booking.

Dogs

All well behaved dogs are welcome at Palace Shopping – in both Gardens and Exchange. Please check individual stores as whilst some accept dogs, many don’t. Please follow our ‘petiquette’ shown on signs in the centre. Please keep dogs on a lead and be sure to clean up after them.

PALACE GARDENS

Opening Hours

Normal Centre Hours
Mon – Sat (excl Thurs) 9am – 5.30pm
Thursday 9am – 7pm
Sunday 10.30am – 4.30pm
Bank Holiday 10.30am – 4.30pm

Contact Us

Centre Manager
14 Palace Gardens Shopping Centre
Enfield EN2 6SN

To speak to a member of the team call 0208 367 1210 or email us here.

Toilets & Baby Change

You can find our male and female toilets, disabled toilets and baby change next to the car park lifts and Waitrose on the ground floor. The disabled toilets uses the Radar key system.

Car Parking

Click here for information about parking at Palace Gardens.

If you are a Blue Badge holder, you can park for free in the disabled parking spaces for up to 3 hours.

Cash Machines

You will find cash machines at Eurochange and in the M&S Food Hall.

Free WiFi

To use the WiFi at Palace Gardens, simply register on your smartphone when you’re in centre and follow the instructions to log in.

Disabled Access

All store entrances in Palace Gardens can be found on the ground floor. This can be accessed from the car park via the lifts. Individual stores that have upper levels also have lift access.

Shopmobility

Enfield Town provides Shopmobility at two locations with access to manual and powered wheelchairs and powered mobility scooters.

Enfield Town (Monday to Friday, 9am – 5pm)

Civic Centre Silver Street Enfield EN1 3XA

Edmonton Green (Tuesday to Saturday, 9:30am – 5pm)

4 Monmouth Road, at the rear of Edmonton Baptist Church Edmonton N9 0LS

Contact them on 020 8379 1193 to make an appointment or booking.

Dogs

All well behaved dogs are welcome at Palace Shopping – in both Gardens and Exchange. Please check individual stores as whilst some accept dogs, many don’t. Please follow our ‘petiquette’ shown on signs in the centre. Please keep dogs on a lead and be sure to clean up after them.